Privacy Policy – Wallace Washing LLC

Effective Date: March,2026

Wallace Washing LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to SMS communications.

1. Information We Collect

We may collect the following types of information:

    •    Name, phone number, and email address

    •    Service address or property details

    •    Payment and billing information (if applicable)

    •    Communication preferences

    •    Any information you provide through forms, calls, or messages

We may also collect limited technical data such as:

    •    IP address

    •    Browser type

    •    Pages visited on our website

2. How We Use Your Information

We use your information to:

    •    Provide and manage our services

    •    Respond to inquiries and customer service requests

    •    Send appointment confirmations and updates

    •    Send marketing and promotional messages (if you opt in)

    •    Improve our website and services

3. SMS Communication & Opt-In

By providing your phone number, you consent to receive SMS messages from Wallace Washing LLC. These may include:

    •    Appointment reminders

    •    Service updates

    •    Promotional offers

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:

    •    STOP to unsubscribe

    •    HELP for assistance

4. SMS Data Sharing Statement (CRITICAL)

We do NOT sell, rent, or share your phone number or SMS opt-in information with third parties or affiliates for marketing purposes.

Your SMS consent is used solely for communication from Wallace Washing LLC.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

    •    Improve user experience

    •    Analyze website traffic

    •    Remember user preferences

You can control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your information, including:

    •    Secure data storage

    •    Limited access to personal information

    •    Industry-standard safeguards to prevent unauthorized access

However, no method of transmission over the internet is 100% secure.

7. Your Rights & Choices

You have the right to:

    •    Request access to your personal data

    •    Request corrections or updates

    •    Opt out of marketing communications

    •    Request deletion of your data (where applicable)

To exercise these rights, contact us using the information below.

8. Third-Party Services

We may use third-party tools or services (such as payment processors or messaging platforms) to operate our business. These providers are only given the information necessary to perform their services and are required to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Wallace Washing LLC

Phone: 740-802-2969

Email: [email protected]